The one-minute brief
- Call the room you can drive to this week. Say it was a crash and when. Ask for an exam this week.
- The first visit is a history, a physical exam, findings written down, a diagnosis if the findings support one, and a written plan.
- Bring: your ID, your insurance information, the crash date, any paperwork from the scene or an ER, and your attorney's contact if you already have one.
- All three rooms close daily from 12 to 2. O'Fallon is open Mon, Tue, Thu 9 to 6, with Wed and Fri by appointment.
- If anything feels like an emergency, the emergency room comes first. The clinic is built for planned care.
That is the brief. The longer read follows for anyone who has the time this morning.
Most of the anxiety about a first visit anywhere is not knowing the shape of it. This edition removes that. It is built from what Missouri Injury Clinic publishes about itself on moinjuryclinic.com and from what any competent injury exam should include. Where the desk does not know something, it says so and tells you to ask the clinic.
The call
Pick the room you can actually reach this week. The nearest one to this desk is O'Fallon at 2163 West Terra Lane, (636) 280-0990. The other two are Hazelwood in North County, (314) 627-1411, and Tesson Ferry in South County, (314) 530-5480. The rooms edition has addresses and hours side by side.
On the phone, three things: it was a crash (if it was), when it happened, and that you would like an exam this week. If your head has felt off since, say that too, because the clinic publishes a separate TBI and concussion lane and it helps them to know. If you are calling for someone else, give their name, a number that reaches them, and the same three facts.
Every room closes from 12 to 2 each day. Mornings and after two are when the phone is answered.
What to bring
- Photo ID and your insurance information. Ask the clinic directly how a visit is billed and what they accept; the desk does not publish payment terms for a clinic it does not own.
- The date and a one-sentence description of the crash. Where you were sitting, what hit what, whether the belt was on.
- Any paperwork you already have: a crash report number, an emergency room discharge sheet, a list of medications you take.
- Your own notes. The desk keeps recommending a three-line morning log: where it hurts, how bad, anything new.
- If you already have an attorney, bring their contact so records can be sent where they need to go. If you do not, nothing changes. You do not need to have decided anything about a claim before you get examined.
The visit itself
A history first: what happened, what hurts, what has changed since. Then a physical exam of the areas involved. Then findings, written down, and a diagnosis if the findings support one. Then a plan you can repeat out loud before you leave. If the findings call for imaging, a referral, or a different specialty, the clinic should say so. The dated record edition explains why each of those pieces matters beyond the visit.
Ask the questions plainly: what did you find, what is the plan, how long before we should expect a change, and what would make you send me somewhere else. A clinician who cannot answer those is not handing you a record worth keeping. The desk expects Missouri Injury Clinic can answer them, because its auto injury lane is described, in its own words, as diagnosis and a treatment plan after a crash.
The one action this desk asks for
Book the first visit this week.
One call. The O'Fallon room is open Monday, Tuesday, and Thursday 9 to 6, Wednesday and Friday by appointment, closed daily 12 to 2. Say it was a crash.
The bright line
Chest pain, a sudden severe headache, weakness or numbness on one side, trouble speaking, a loss of bowel or bladder control, or a head injury with vomiting or worsening confusion is an emergency room trip right now, not a call to a clinic. An injury clinic is built for planned care. If a clinic sends you to an emergency room instead of booking you, that is the system working, not a wasted trip.
What the desk does not publish
Prices, insurance acceptance, wait times, staff names beyond Joseph L. Hollingsworth, DC, and any promise about outcomes. The clinic publishes what it publishes, and the desk repeats only that. Anything else, ask on the call and take the answer from them. This page is advertising material for Missouri Injury Clinic and is not medical advice, legal advice, or a diagnosis.